Shipping and Returns

Shipping Information
We ship to many locations around the world, using Canada Post, USPS (Postal) or FedEx.
If you are located outside North America, please contact us first to determine if delivery is available to your location.

Within Canada and the Continental U.S.A. we use Canada Post, or FedEx for larger packages. This generally provides delivery within 7-12 business days if the item is in stock.

NOTE: Some items are “Special Order”. In this case please allow 6-8 weeks for delivery.

As we are based in Canada, there may be occasional delays in clearing Customs into the USA, on top of the normal delivery time – over which we have no control.

If you require faster, expedited delivery, please contact us at

Returned Goods and Refund Policy Information
If you wish to return goods to Lumicrest, within 30 days you may ship them back to us in their original packaging, with the goods in original
condition. We will refund the price of the goods to you, less a 20% restocking fee.